– What is KingdomLedger? A shared church workspace: household records, designated funds, Sunday batches, bills, statements, gatherings, worship rundowns, and parish letters — one login for the office.
+ How do I sign in?
+ I forgot my password. What now?
+ I forgot my username. What now?
+ Signup says that email is already registered.
+ How long is the trial?
+ What do the plans cost?
+ How do I cancel?
+ I have a gift code. Where do I enter it?
+ My gift code does not work.
+ What is KingdomLedger Desktop?
+ How do I activate Desktop with a gift code?
+ I have a discount code. Where do I enter it?
+ My discount code does not work.
+ What is the difference between an account and a fund?
+ How do I add General Fund?
+ How do I rename or delete a fund or category?
+ I recorded the offering but checking did not change.
+ Does each church need its own Stripe login?
+ How do people give online?
+ Should I use Expenses or Payables?
+ Should Sunday tithes go on Receivables?
+ Why is a household missing from statements?
+ Statements or letters say there is nothing to show.
+ Email did not send. Can I still get statements out?
+ Bulk texts did not send.
+ How do I invite the treasurer?
+ The invite link does not work.
+ Who can see what?
+ What do STAFF, TREASURER, and ADMIN mean?
+ How do I change the church name or address?
+ How do referrals work?
+ Can I bring in our old list?
+ Will restore overwrite this year’s books?
+ What should I send the accountant at year-end?
+ Does KingdomLedger print a 990, 1099, P&L, or CSV?
+ Is there a member mobile app?
+ The page looks old after an update.
+ A payment failed or the banner says past due.
+ Checkout opened then I closed it. Was I charged?
+ How do I print one household’s statement?
+ What do the letter merge fields mean?
+ Dashboard still shows $0.00.
+ I entered a gift on the wrong date or category.
+ How do I add more giving methods?
+ Do I have to type my password twice to sign in?
+ How do I reset someone else’s password?
+ How do I remove someone from the directory?
